Welcome to use the "Tuyue OBD" software and services of Shanghai Carpenter Information Technology Co., Ltd. We are well aware of the importance of personal information to you, and will do our best to protect the security of your personal information. We are committed to maintaining your trust in us, protecting personal information, and adhering to the following principles: the principle of consistent power and responsibility, the principle of clear purpose, the principle of choice and consent, the principle of least enough, the principle of ensuring security, the principle of subject participation, and the principle of openness and transparency. At the same time, we promise that we will take corresponding security protection measures to protect personal information in accordance with mature security standards in the industry. Please read and understand this Privacy Policy carefully before using our products (or services).
1. Definition
(1) This agreement is between you and the operator of "Tuyue OBD", Shanghai Jiangdi Information Technology Co., Ltd. (hereinafter referred to as "Tuyue OBD") and its affiliated companies. , Log in, use the "Tuyue OBD" software and services, and obtain the agreement signed by the relevant services provided by the "Tuyue OBD" software and services.
(2) "User" refers to all users who directly or indirectly obtain and use "Tuyue OBD" software and related services, including natural persons, legal persons or other organizations. referred to as "User" or "You" in this Agreement.
(3) "Tuyue OBD" refers to the software and services labeled "Tuyue OBD" legally owned and operated by Tuyue OBD (including but not limited to "Tuyue OBD" APP, "Tuyue OBD" "WeChat applet, Tuyue OBD official website, etc.). In this Agreement, it is referred to as "Tuyue OBD" or "we".
2. Collection of information
(1) Personal information.When you register for the "Tuyue OBD" service, we will collect your nickname, avatar, and mobile phone number. The purpose of collecting this information is to help you complete the "Tuyue OBD" registration and protect the security of your "Tuyue OBD" account. Mobile phone numbers are sensitive information, and such information is collected to meet the requirements of the Internet real-name system in relevant laws and regulations. If you do not provide such information, you may not be able to use our services normally.
(2) Device or log information. When you use the "Tuyue OBD" service, in order to ensure your normal use of our services, maintain the normal operation of our services, improve and optimize our service experience and protect your account security, we will collect your device model, operation System, unique device identifier, login IP address, "Tuyue OBD" software version number, network access method, type and status, network quality data, operation log, service log information (such as you view on "Tuyue OBD" information, service failure information, referral URL, etc.) and other log information, this type of information is the basic information that must be collected to provide services.
(3) Location information. When you use "Tuyue OBD" to share location and other functions, we will record your geographic location information after obtaining your consent, in order to provide you with this service. This information is sensitive information, and refusing to provide this information will only make you unable to use the above functions, but it will not affect your normal use of other functions of "Tuyue OBD". In addition, you can also turn off relevant functions at any time and clear your geographic location information within this function.
(4) We will collect your ANDROID ID to provide you with timely diagnosis and after-sales service
(5) In addition, according to relevant laws, regulations and national standards, we may collect and use your relevant personal information without asking for your authorization and consent in the following situations:
(1) Directly related to national interests such as national security and national defense security; directly related to major public interests such as public security, public health, and public awareness;
(2) Directly related to criminal investigation, prosecution, trial and execution of judgments;
(3) In order to protect your or other personal life, property, reputation and other major legitimate rights and interests, but it is difficult to obtain the consent of the individual;
(4) The collected personal information is disclosed to the public by you yourself;
(5) Personal information is collected from legally disclosed information, such as legal news reports, government information disclosure and other channels;
(6) It is necessary to sign and perform the contract according to your request;
(7) Necessary for maintaining the safe and stable operation of the products or services provided, such as discovering and handling product or service failures;
(8) Necessary for legitimate news reporting;
(9) It is necessary to carry out statistical or academic research in the public interest, and when it provides the results of academic research or description to the outside world, the personal information contained in the results is de-identified;
(10) Other circumstances stipulated by laws and regulations. Please understand that the functions and services we provide to you are constantly updated and developed. If a function or service is not listed in the above description and your information has been collected, we will notify you through page prompts and interactive streams. In order to obtain your consent, we will separately explain to you the content, scope and purpose of information collection through procedures, website announcements, etc. At present, "Tuyue OBD" will not take the initiative to obtain your personal information from third parties other than Tuyue OBD. If you need to indirectly obtain your personal information from a third party for business development in the future, we will clearly indicate to you the source, type and scope of use of your personal information before obtaining it. We will obtain your express consent before processing your personal information.
3. Storage of information
(1) Location of information storage We will store the personal information of users collected in China in China in accordance with laws and regulations.
(2) Duration of information storage Generally speaking, we only retain your personal information for the time necessary to achieve the purpose, for example: mobile phone number: If you need to use the "Tuyue OBD" service, we need to keep your personal information To ensure your normal use of the service, we will delete the corresponding information when you log out of the "Tuyue OBD" account; when our products or services cease to operate, we will use push notifications and announcements We will notify you in other forms, and delete or anonymize your personal information within a reasonable period of time.
4. Information Security
(1) We will use various security protection measures within a reasonable security level to ensure the security of information. For example, we will use encryption technology (such as SSL), anonymization processing and other means to protect your personal information. But you should know that Tuyue OBD cannot completely avoid risks related to personal information security (especially when circumstances beyond Tuyue OBD's control occur, such as force majeure or third-party reasons). Therefore, Tuyue OBD cannot make any definite guarantee or commitment to the maintenance or confidentiality of private information.
(2) We will try our best to take all reasonable and feasible measures to ensure that no irrelevant personal information is collected. We will only retain your personal information for the period necessary to achieve the purposes stated in this agreement, unless an extended retention period is required or permitted by law.
(3) We will try our best to take measures to ensure the security of your information, but please understand that the system and communication network used by you to access "Tuyue OBD" may be caused by something outside the controllable range of "Tuyue OBD". factors cause problems. Therefore, you should take active measures to protect the security of your personal information, such as: using complex passwords, changing passwords regularly, and not disclosing your account password and other personal information to others.
(4) After an unfortunate personal information security incident occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and what you can do Suggestions on self-prevention and risk reduction, remedial measures for you, etc. We will promptly inform you of the relevant circumstances of the incident by email, letter, phone call, push notification, etc. When it is difficult to inform the personal information subject one by one, we will issue an announcement in a reasonable and effective manner.
5. Use of Information
(1) In order to ensure the security of the service and help us better understand the operation of our application, we may record relevant information, such as the frequency of your use of the application, crash data, overall usage, performance data and The source of the application. We do not combine the information we store in the analytics software with any personally identifiable information you provide in the app. If we use your personal information beyond the stated purpose and scope of direct or reasonable association with the collection, we will notify you again and obtain your express consent before using your personal information.
6. Provide externally
(1) Sharing We will not share your personal information with any other company, organization or individual, except in the following cases:
(1) Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.
(2) We may share your personal information externally in accordance with laws and regulations, or in accordance with the mandatory requirements of government authorities.
(3) Sharing with our affiliates: Your personal information may be shared with our affiliates. We will only share necessary personal information and be bound by the purposes stated in this Privacy Policy. If the affiliated company wants to change the purpose of processing personal information, it will ask for your authorization and consent again. Our affiliated companies include: Tuyue OBD directly or indirectly holds and invests in companies.
(4) Sharing with partners: Only to achieve the purpose stated in this privacy agreement, some of our services will be provided by authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. In such cases, these companies must comply with our data privacy and security requirements. We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share personal information necessary to provide services. We will sign strict confidentiality agreements with companies, organizations and individuals with whom we share personal information, requiring them to process personal information in accordance with our instructions, this Privacy Agreement and any other relevant confidentiality and security measures.
(2) Transfer
We will not transfer your personal information to any company, organization or individual, except in the following cases:
(1) transfer with your explicit consent;
(2) When it comes to mergers, acquisitions or bankruptcy liquidation, if personal information transfer is involved, we will require new companies and organizations that hold your personal information to continue to be bound by this privacy agreement, otherwise we will require The company or organization seeks your authorization again.
(3) Public disclosure
We will only publicly disclose your personal information under the following circumstances:
(1) After obtaining your explicit consent;
(2) Disclosure based on law: We may publicly disclose your personal information under the circumstances of laws, legal procedures, lawsuits or mandatory requirements of government authorities.
7. Your rights
During your use of "Tuyue OBD", in order to allow you to access, correct, and delete your personal information more conveniently, and at the same time protect your right to withdraw the use of personal information and cancel your account, we have included in the product design The corresponding operation settings are provided for you, and you can refer to the following guidelines for operation.
(1) Access to personal information
Access basic information such as avatar, nickname, mobile phone number, WeChat authorization:
①After entering "Tuyue OBD", click on the left sidebar to view your personal mobile phone number;
(2) Deletion of personal information
In the following circumstances, you can request us to delete your personal information:
(1) If our handling of personal information violates laws and regulations;
(2) If we collect and use your personal information without your consent;
(3) If our processing of personal information violates the agreement with you;
(4) If we no longer provide products or services to you. If we decide to respond to your deletion request, we will also notify the entities that obtained your personal information from us and request them to delete them in a timely manner, unless laws and regulations provide otherwise, or these entities obtain your independent authorization.
Please contact us by email (13774228998@163.com), we will review the issues involved as soon as possible, and we will reply in a timely manner after verifying your user identity.
VIII. Agreement changes
We may revise this guidance from time to time. when the terms of the guidelines When a change occurs, we will show you the changed guidelines in the form of push, notification, and pop-up windows when you log in and update the version. Please note that we will collect, use, and store your personal information in accordance with the updated guidelines only after you click the consent button in the pop-up window.
Nine, useUser Notes
(1) You understand and agree: Certain functions of this software may allow third parties to know the user's information, for example: the user's health data can be used to share with third-party platforms; Information; "Tuyue OBD" account registered with mobile phone number, etc.
(2) You understand and agree that "Tuyue OBD" will do its best to ensure the security of your data storage in this software and services, but "Tuyue OBD" cannot provide complete guarantees for this, including but Not limited to the following:
(1) "Tuyue OBD" is not responsible for the deletion or storage failure of your relevant data in the software and services;
(2) "Tuyue OBD" has the right to determine the maximum storage period of data in the software and services for a single user according to the actual situation, and allocate the maximum storage space for data in the server provider. You can back up relevant data in the software and services according to your own needs;
(3) If you stop using the software and services or the services are terminated or canceled, "Tuyue OBD" can permanently delete your data from the server. After the service is stopped, terminated or cancelled, "Tuyue OBD" has no obligation to return any data to you.
(4) When using the software and services, the user must bear the following risks that can be mastered by "Tuyue OBD", including but not limited to:
①Personal information may be lost or leaked due to irresistible factors;
②The user must choose the software version that matches the installed mobile phone, otherwise, any problems or damages caused by the mismatch between the software and the mobile phone model shall be borne by the user;
④When the user uses this software to access a third-party website, the user shall bear the risks that may be caused by the third-party website and related content;
⑤The risks and responsibilities that may be brought about by the content posted by the user being forwarded, shared, and otherwise disseminated by others;
⑥Due to unstable wireless network signal, small wireless network bandwidth and other reasons, there are risks such as "Tuyue OBD" login failure, incomplete data synchronization, and slow page opening speed.
10. Contact us
When you have other complaints, suggestions and other related issues, you can use the built-in [Feedback] function of "Tuyue OBD" to contact us at any time, or send an electronic message to 13774228998@163.com. We will review all of them as soon as possible related issues and respond within thirty days of verifying your user identity.
June 1, 2022
Shanghai Jiangdi Information Technology Co., Ltd.